Privacy Policy

Our Role

Jumpstart International is not a licensed immigration adviser and does not provide immigration advice. We are a support and coordination service that partners with licensed immigration advisers.

All New Zealand immigration advice, and the preparation and lodging of visa applications, is provided by the licensed immigration advisers we partner with, in accordance with the Immigration Advisers Licensing Act 2007. Our role is to guide you through the process, handle documents and logistics, and connect you with the right partner adviser. Their service is partner-funded, so it comes at no cost to you.

Nothing on this website is immigration, legal, or financial advice. Visa rules change often; always confirm the latest requirements on the official Immigration New Zealand website (immigration.govt.nz) or with a licensed adviser.

1. What Personal Information We Collect

We collect personal information from you when you interact with our website, use our services, or communicate with us. This may include:

• Contact Information: Name, email address, phone number, and physical or mailing address.
• Service Requirements: Information regarding your visa eligibility, academic background, career goals, or immigration interests.
• Technical Data: Your IP address, browser type, device information, and data regarding how you interact with our website (collected via cookies and analytics tools).

1.5. Cookies and Website Analytics

We use cookies (small text files placed on your device) and web analytics tools (such as Google Analytics) to track and analyze how visitors interact with our website.

• What we track: This includes your IP address, general geographic location, browser type, pages visited, time spent on the site, and links clicked.
• Why we track it: We use this data to understand website performance, improve user experience, and optimize our international visa marketing campaigns.
• Your control: The information collected is aggregated and anonymous. You can choose to accept or decline tracking completely at any time using our website's cookie consent banner.

2. Why We Collect Your Information

We collect and process your personal information only for lawful and necessary business purposes, including to:

• Verify your identity and eligibility for our services.
• Provide you with targeted visa, study, or employment consultation services.
• Communicate with you regarding your applications or inquiries.
• Improve our website functionality, security, and user experience.
• Comply with any legal or regulatory obligations in New Zealand.

3. How We Collect Your Information

Wherever possible, we collect personal information directly from you (e.g., when you fill out an inquiry form, email us, or sign up for our services).

If we collect information about you from a third party (such as an educational institution, employer, or licensed immigration advisor), we will only do so if you have authorized it or if permitted under the Privacy Act 2020.

4. Storage and Security

We take reasonable steps to ensure your personal information is protected against loss, unauthorized access, modification, disclosure, or other misuse. Your data is stored securely using secure cloud-based data spreadsheets and storage platforms with restricted access controls.

In the unlikely event of a privacy breach that causes or is likely to cause serious harm, we will notify you and the New Zealand Office of the Privacy Commissioner as soon as practicable.

5. Disclosing Your Personal Information

We do not sell or rent your personal information to third parties. We may disclose your information to trusted third parties only when necessary to fulfill our services, including:

• Educational providers or potential employers relevant to your applications.
• Third-party IT, hosting, or software service providers who support our systems.
• Government or regulatory authorities where required by law.
• Overseas Transfers: If we transfer your personal information to an entity outside of New Zealand (such as an international cloud provider or overseas institution), we ensure that the recipient is subject to privacy laws that provide comparable safeguards to the New Zealand Privacy Act 2020, or we enter into formal data protection agreements with them.

6. Your Rights: Access and Correction

Under the Privacy Act 2020, you have the right to:

• Confirm whether we hold personal information about you.
• Request a copy of the readily retrievable personal information we hold.
• Request that we correct any inaccurate, outdated, or misleading information.

If you wish to exercise any of these rights, please contact our designated Privacy Officer using the details below. We will process your request within 20 working days.

7. Contact Our Privacy Officer

For any questions, requests for access or correction, or privacy-related complaints, please contact our designated privacy representative:

• Attention: The Privacy Officer
• Email: support@jumpstartvisa.co.nz
• Location: Auckland, New Zealand